Frequently asked questions

A company that collects information about people from public records, purchases, apps and other sources, and sells it. People-search sites are the most visible kind: anyone can look up your address and phone number on them.

Yes. The scan does not need a credit card. You only pay if you choose a plan to have your listings removed and monitored.

No. The scan is only for looking up yourself, and family members can only be added to a plan with their permission. This keeps the service from being used for the very thing it protects against.

Many brokers process requests within a few days; some legally have up to 45 days. You will see each request's status in your dashboard.

Privacy laws let you appoint an agent to make requests for you. The agreement is that appointment. It is signed online in a minute and you can revoke it anytime.

Brokers often re-add people when they buy new data. That is why we re-check on a schedule and file new requests automatically when a listing reappears.

Yes. The Family plan covers up to 5 people under one account, each with their own profile and progress.

Cancel anytime from your dashboard in two clicks. Your protection continues until the end of the period you paid for.

Yes. If you are not happy, contact us within 30 days of your first payment for a full refund.

We use it only to find and remove your listings and to monitor breaches. We never sell it, and sensitive details are encrypted in our database.